Casinova Terms and Conditions

Welcome to Casinova. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

Who We Are

Casinova Casino is owned by Liernin Enterprises LTD. and operated by Rabidi N.V. The brand is managed by KNG Partners. We operate under a licence issued by the Gaming Board of Anjouan, Union of Comoros, licence No. ALSI-152406028-FI2. Our platform is available via desktop and mobile browser through HTML5 technology, with no dedicated app required to enjoy Casinova casino online.

Eligibility

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request identity verification documents at any time. You may register only one account with us; duplicate accounts will be closed, and any associated funds may be forfeited.

• You must provide accurate and truthful registration information
• We do not accept registrations from restricted jurisdictions
• You are responsible for keeping your login credentials confidential

Account Registration and Casinova Login

To access our games, you must create an account. Your Casinova login credentials are personal and must not be shared with third parties. We may suspend or terminate accounts that show suspicious activity, multiple accounts, or breach of these terms. At Casinova, we take account security seriously, and we recommend using a strong, unique password.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Pay By Card, Revolut, Paysafecard, Jeton, MiFinity, RPDT, bank transfer, and various cryptocurrencies. The minimum deposit is €10 for most methods, except Bitcoin which requires a minimum of €30. Maximum deposit limits vary by method, ranging from €1,000 for Paysafecard up to €5,000 for cryptocurrencies and bank transfer.

Withdrawals begin at €10, except for Bitcoin withdrawals which start at €60. We process withdrawal requests within three business days, though first-time withdrawals may require additional KYC verification, which can take up to ten business days. E-wallet withdrawals are typically instant once approved, while bank transfers may take three to five business days. Our withdrawal limits are structured by VIP level and apply on a daily and monthly basis, differing according to currency.

Casinova Casino Bonus Terms

Our welcome package offers up to €2,000 plus 350 Free Spins spread across four qualifying deposits. Each Casinova casino bonus code or promotional offer is subject to specific wagering requirements, typically x40 on the combined deposit and bonus amount, to be completed within 10 days of the first deposit or bonus activation.

• Free spins are valid only on designated titles and must be claimed within 24 hours
• A maximum bet limit applies while any bonus is active
• Withdrawal requests made before claiming or after activation may void bonus eligibility
• We reserve the right to cancel any active Casinova bonus from your profile or via support

We offer additional promotions including Weekend Reload, Weekly Reload, Daily Cashback, Live Cashback, and various tournaments such as Spinoleague. Sports bettors can benefit from Weekly Reload, Cashback, Accumulator Boost, Early Payout, and Bore Draw offers. All bonus offers, including any Casinova casino no deposit bonus that may be introduced, are governed by our general bonus terms and may change without prior notice.

Games and Fair Play

We offer more than 12,319 games, including over 11,560 slots, live dealer tables, table games, jackpots, game shows, and a full sportsbook covering football, tennis, basketball, ice hockey, and esports. Our game providers include Pragmatic Play, Play'n GO, NetEnt, Microgaming, and many others, all of which use independently tested random number generators. We do not guarantee any particular outcome, and all results are determined by certified gaming software.

Responsible Gambling

We are committed to promoting responsible gaming. We provide tools such as deposit limits, self-exclusion, and time-outs to help you manage your play. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from professional organisations. Casinova betting and gaming services are intended for entertainment purposes only and should never be viewed as a source of income.

Customer Support

Our team is available 24/7 via live chat and email at support@casinova.com. We currently provide support in English. We do not offer phone support, but our live chat team is ready to assist with any account, deposit, withdrawal, or Casinova casino bonus code queries you may have.

Restricted Territories

We do not accept players from jurisdictions where online gambling is prohibited by law. It is your responsibility to ensure that using our services is legal in your country of residence. We reserve the right to restrict access from any territory at our discretion.

Intellectual Property

All content on our website, including graphics, logos, game titles, and text, is the property of Casinova or our licensors. You may not copy, reproduce, or distribute any part of our website without prior written consent.

Limitation of Liability

We strive to ensure our platform operates smoothly at all times. However, we do not guarantee uninterrupted access and shall not be held liable for any losses arising from technical failures, connectivity issues, or third-party service disruptions. We are not responsible for any indirect or consequential damages resulting from your use of our services.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, breach of these terms, or any activity that violates applicable law. In such cases, we may withhold any funds pending investigation. We may also close accounts at our discretion, provided any remaining legitimate balance is returned to you, subject to verification.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction, the Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with these regulations. By using Casinova, you agree to these terms in full and acknowledge that our services are provided for entertainment purposes to eligible players worldwide.